Robert was straightforward about what they found wrong with my car and what they were going to do to fix it. He finished the work when he said he would, thoroughly explained what they did and why, and made recommendations moving forward. Update 7/24: downgrading to 3 stars. Apparently they had put brakes on my bmw 328i that were not ideal and never stopped squeeling (forget the specifics). It was a different mechanic who informed me of this and installed better, more appropriate brakes. I'm assuming this is out of ignorance or unfamiliarity from Doctor of Motor's and not purposeful.
Thank you for taking the time to let us know how we are doing. I’ll let the crew know to keep it up.
- Doctor of Motors