Chico Auto Repair

274 reviews
Mon - Fri: 8:30 AM - 5:30 PM
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5

I've taken my family vehicles to Doctor of Motors since 2010 and they have always been competent and truthful. Service is reasonably fast and the guys are friendly. I have noticed some reviewers complaining that Doctor of Motors tried to sell them additional services. Why? If you go the dentist, would you prefer that the dentist only fixes your current problem and NOT tell you about your other potential dental health issues? If you drive an older vehicle it probably has multiple things that need repair or maintenance. To their credit, Doctor of Motors will tell you about those things that could leave you inconvenienced or stranded. I've never felt any pressure to buy extra services; it's totally up to you, the customer. All in all, Doctor of Motors is a great shop that will take care of your auto repair needs. Services: Brake service & repair, Electrical, Smog certification, Oil change, Air conditioning

5

They were very fast in getting me an appointment the day after I called…service quick and everyone was very friendly! Pricing was as expected and absolutely no pressure for other services that weren’t needed! Had a great experience will definitely be back for necessary repairs and maintenance! Thank you, Alyse Cooper Services: Oil change, Smog certification

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Doctor of Motors.

- Doctor of Motors
5

We have an older vehicle (2010 Honda Accord) that we wanted to be sure was safe for our son to have as a first car. Robert was friendly, knowledgeable, and prompt. He kept us in the loop about what was needed and gave some advice we weren't aware of regarding brakes. Pricing was reasonable and our bill was nicely detailed. Will definitely come back for all future auto needs, including oil changes. Service: Brakes

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Doctor of Motors.

- Doctor of Motors
5

I had a great experience and will definitely be going back. My a/c croaked on me and in this heat my main objective was getting it fixed fast. I called right before closing and they were able to get me in @ 9 am the next day. They were able to identify the problem's and fix them in 2 days. They were very friendly and the final price ended being less than there estimate.

1

We're sorry to hear your experience with us was less than amazing. Please reach out to us at (530) 879-0700 so we can understand what happened and how we can improve. We look forward to hearing from you.

- Doctor of Motors
5

Exceptional customer service!!

That is so amazing to hear, E! Thank you so much for taking the time to share your feedback with our team at Doctor of Motors. It's great to know that we continue to provide our customers with everything they need. Have a great day!

- Doctor of Motors
5

Real friendly. Would recommend

Thank you for your five-star review, Donnie. Our team at Doctor of Motors always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

- Doctor of Motors
5

They fit me in quickly for a smog check and were very helpful.

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Doctor of Motors.

- Doctor of Motors
4

We appreciate the lovely feedback of Doctor of Motors. Thank you and have a great day!

- Doctor of Motors
1

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

- Doctor of Motors
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2405 Esplanade Chico, CA 95926 (530) 879-0700
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