We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.
I needed to smog my Prius ASAP in order to renew my renew my registration. I was able to get an appointment within 24 hours of the phone call. Once I arrived for my appointment, I was greeted promptly by the friendly front office staff and the smog was completed very quickly (~7-10 minutes). Once I had paid for the service I was provided with a paper receipt and documentation of the successful smog and the cashier was kind enough to even sanitize my keys before handing them back. I hands down recommend Doctor of Motors and they had the best price in town for smogging my vehicle as well!
Thank you for taking the time to review your experience
Thank you for taking the time to review us
Thank you for your five-star review, Amber. Our team at Doctor of Motors always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
Thanks a bunch for your kind words, Mike. It's reviews like this that make us at Doctor of Motors excited to come into work every day.
We're happy to hear you had an awesome time with us at Doctor of Motors! Thanks for sharing your experience. We hope you stop by and see us again soon.
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Doctor of Motors.
Thank you, Greg. We appreciate your kind review of Doctor of Motors and hope you will visit again soon. Take care.
Thank you, Victoria. We appreciate your kind review of Doctor of Motors and hope you will visit again soon. As a valued friend, we look forward to taking care of your needs in the future. Until we see you, take care!