Posted on 1/4/2015
What is a warranty? A warranty is a promise, often made by a manufacturer, to stand behind its product or to fix certain defects or malfunctions over a period of time. The warranty pays for any covered repairs or part replacements during the warranty period. If you own a car, you know how important it is to keep up with routine maintenance and repairs. But can a dealer refuse to honor the warranty that came with your new car if someone else does the routine maintenance or repairs? The Federal Trade Commission (FTC), the nation’s consumer protection agency, says no. In fact, it’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads, and inspections. Maintenance schedules vary by vehicle make, model and year; the best source of information about routine scheduled maintenance is your owne ... read more
Posted on 1/4/2015
Unexpected car trouble is a headache. Here’s how to minimize it. Many parts on your vehicle are interrelated. Ignoring maintenance can lead to trouble: specific parts — or an entire system — can fail. Neglecting even simple routine maintenance, like changing the oil or checking the coolant, can lead to poor fuel economy, unreliability, or costly breakdowns. It also may invalidate your warranty. What maintenance guidelines should I follow to avoid costly repairs? Follow the manufacturer’s maintenance schedule in your owner’s manual for your type of driving. Some repair shops create their own maintenance schedules, which call for more frequent servicing than the manufacturer’s recommendations. Compare shop maintenance schedules with those recommended in your owner’s manual. Ask the repair shop to explain — and make sure you understand — why it recommends service beyond the recommended schedule. Keeping your vehicle running at its best should not be complicated. Let our ... read more
Posted on 1/4/2015
Has your car developed a strange leak, smell, noise, or sensation? Call us, we’ll check it out and tell you what should be done. Auto Repair Indicator #1: Looks Like Trouble Small stains or an occasional drop of fluid under your vehicle may not mean much. But wet spots deserve attention; check puddles immediately. You can identify fluids by their color and consistency: Yellowish green, pastel blue or florescent orange colors indicate an overheated engine or an antifreeze leak caused by a bad hose, water pump or leaking radiator. A dark brown or black oily fluid means the engine is leaking oil. A bad seal or gasket could cause the leak. A red oily spot indicates a transmission or power-steering fluid leak. A puddle of clear water usually is no problem. It may be normal condensation from your vehicle’s air conditioner. Auto Repair Indicator #2: Smells Like Trouble Some problems are under your nose. You can ... read more