Chico Auto Repair

Comprehensive Auto Insurance and Mechanical Damage Host: Robert, I think what you were saying is a lot of people don’t realize that if their vehicle is damaged on the road, let’s say something is in the road, you run over it, it comes up into the engine compartment, damages the drive train, that is something that an auto repair shop can handle and the auto insurance company will pay for it. Can you talk more about that? Robert: Yeah. Mainly full coverage insurance. So, if you have your basic…can’t remember the term… Host: It’s all right. Robert: …your basic insurance isn’t going to cover it. But full coverage will. Host: Comprehensive. Robert: Comprehensive. So, if you have comprehensive insurance, what’s gonna happen, say you’re driving down the road, and you’re in a situation where you have a truck on the side of you, another truck, or a guardrail on the other side, and there is a bi ... read more

Happy Customers Tell You a Good Plaece! Host: Robert, in your experience, when consumers are looking for a shop, they’re looking for an auto repair shop, car repair, what should they be looking for in the shop itself? If you were to go, you know, if you’re driving somewhere, you find yourself in another town and you had a car repair need, what would you do? How would you find a shop? How would you investigate it? Robert: First off, I would look them up online, see, how well are they treating their customers. And the review sites are a perfect way to see that. Next, once you’ve narrowed that down, give them a call. How do they talk to you? Do they treat you with respect and kindness, and are they helpful? Host: So you’re saying, call before you even go there to check them out? Robert: I would. Call them. Schedule an appointment. See how that feels. How’s the vibe? After that, you’re then gonna go in, and you’re gonna see, you know, how’s the cleanliness of the shop? Are they busy? If a ... read more

Host: Okay…Robert, at some point if people find that their vehicle is running rough, they start it up in the morning just going down the road, it’s not running normally, what does that mean? Is there any general indications of what could be causing a rough-running vehicle? Robert: There’s quite a few things that can cause that. One of them is tune-up. If your spark plug or electronic ignition components are starting to fail in some way. There’s coil, plug, wires… if any of these components aren’t allowing spark to get to the cylinder where it’s supposed to, to burn the fuel, then that’s a problem. It’s not gonna propel you forward like it’s supposed to, and that engine is gonna run rough. Host: So a rough-running engine, that is frequently associated with some sort of electrical or electronic problem sparking the engine, is that right? Robert: Yes, either an emission issue or a tune-up issue, something like that can definitely cause that, but then you have other fuel issues too, so I ... read more