If you hear that your brakes are "Paper Thin" or need your brakes replaced, read this first. The staff at DOM was nice enough however when they returned my simple request with a laundry list of "required" repairs I was highly skeptical. Most of what they recommended was reasonable however they were very typical easy repairs with a high profit margin. The biggest red flag was when the OWNER emphatically stated that my brakes were "paper thin" (his words- and again; an easy job with a high profit margin) I immediately became highly suspicious. FYI: Normally when brakes are "paper thin" they start to squeal when the wear indicator makes contact with the rotor while normal driving. The squeal will disappear when you apply the pedal. (This is how you know you ACTUALLY need brakes) The final straw was when when they recommended that I replace my rotors and brake pads without even a mention of resurfacing the rotors I had (clearly they had not removed my wheels and measured the thickness; a required action for accurately assessing the condition of my brakes and thus making the claim of "paper thin" brake pad lining). So in essence, they were trying to up-sell me a job that I already didn't need. Now let me assure you that I am very hesitant to leave a "less-than-stellar" review. I don't want to be a whiny complainer at the first notion of a slight. But I can't stand being LIED TO. Furthermore I have every confidence that this exact conversation happens very frequently in order to frighten a customer who doesn't know any better. In the ensuing months since I've visited DOM I've seen a lot of advertising and emails coupons looking to get more of these easy yet profitable operations- specifically brake jobs. THIS was the reason I decided to leave this review- so that no one else gets rooked into purchasing unnecessary repairs parts and services. I went and did my own brakes weeks later and found that my rotors could in fact be resurfaced AND my brakes were not "paper thin" as reported. In fact, I didn't need brakes at all- they had 40-50% life left on them BEFORE hitting the wear indicator. This really pissed me off. I have zero patience for ANY business with questionable ethics. Especially in a trust-based industry such as automotive repair. This is the exact reason review sites such as Yelp exist. Remember, you have the lawful right to request the parts which were removed from your vehicle- per California state law; so as to inspect the condition of your supposed "worn" parts. (Rotors in my above example which could be then measured to verify they needed to be replaced) Should you have problems with ANY repair facility you can always register a complaint with the Bureau of Automotive Repair by following the link below. This is the regulating authority when it comes to the licensing of any automotive repair facility. But why not save yourself all the hassle, skip DOM. dca.ca.gov/webapps/bar/c…