5

First of all let me say this comment is not for work done but rather I know what goes into working on a wide variety of vehicles, and doing our best to please our customers. I'm very happy to see my sons following the footstep of their grandfather and myself down to the fourth generation. Thank you. Your father

5

Finding myself stranded on esplanade with a clutch that went kaput I had no idea where to take my mitsubishi. We had recently taken our truck in for an oil change and I remembered how friendly they had been so I trusted my "bella" with Dave at Doctor of motors. Worried I was facing extreme charges, a new clutch all the labor hours etc. I was skeptical. Dave was very nice kept me informed on the progress of my vehicle which was a huge relief. He also kept me in tune with the estimate and what I might be facing cost wise. I didnt feel like there was any angle or motive I felt very comfortable and the ending price was so reasonable I was soooo relieved! In addition my car was ready sooo fast! It was right before the 4th of july holiday and I thought for sure it wouldnt be ready but I was wrong they had it done and ready to go!! THANK YOU FOR AN EXCELLENT EXPERIENCE I WILL BE BACK!!

2

All I wanted to do was get a quote for a particular repair so I called to get a price. they insisted that I come in and wouldn't take any information on my truck. Came in for scheduled appointment but had to wait a half hour till the guy who answers the phone came in. Then he takes one look at my truck and sends someone else to take my truck information the quotes me twice as much as anyone else in town. Couldn't you have just let me give you the information over the phone so that you could have given me a quote or did you think that if I just came in Ill blindly just let you fix my truck? Do you think your potential customers don't have time to waist on your shady business practices?

5

I brought my 01 Silverado 1500 in and received amazing service for my smog and repairs as well. I have become a frequent flier here and they always manage to make me feel comfortable with the service they provide. Always at a great price!

5

I've known these guys for over a year and a half now and they are absolutely great! I know first hand how hard they work to make sure their customers are satisfied as well as their employees! I've referred numerous people to come here and they have all had the same great experience I have had. Hands down the best place in town. If your having troubles with your car, go in and let them check it out :)

5

I got an oil and filter change which was much cheaper and faster than my other experiences. On top of that, they gave me a run down on things needed to be fixed on my car, free of charge. They gave an estimate for each of these services. I talked to Dave, he was very informative and a nice guy. Will definitely go there again

5

Robert and the whole crew at Doctor of Motors were friendly and professional. I own an auto shop so I understand how valuable great customer service really is. My vehicle was checked out quickly and a complete list of repair items was presented to me with clear explanations on the importance and cost of each. It was easy to understand and make a decision about what to do. Thanks Guys!

5

Dr. Of Motors is amazing! Not only do they offer great prices on oil changes, they are speedy and the entire staff is super friendly. I have taken my car into the Dr. Of Motors many times and every time they walk me through the steps of what needs to be done, as well as give me information on what other problems might be lurking around the corner. Jesse is fantastic and has helped me get my car back on the road time and time again! The Dr. Of Motors is the only place I take my car in Chico.

1

Warning!! Doctor of motors might have great mechanics they also have a very bad administration. I went with my girlfriend to take her car after the many great reviews on Google. The diagnostic was great and the cost was as well. I had no problem with that. What I had a big problem was listening to the solutions and the cost of repairing the car. So the final quote for the car was little less than $2000 for the fill repair of everything they found to be wrong with the car. My girlfriend was about to say yes fix it. But I had to step in and say to her no. I wanted her to go to someone else and get a quote, so we left saying we would call if we decided to do the work. In the meantime I call three car shops and every car shop provided me with a quote that was about half of the quote that doctors of motors provided my girlfriend. The shop that my girlfriend took the car was AAA certified and for all the work that was quoted from the doctor of motors they charged bout $590 much less than what they quoted. So after these short words my advice to you specially if you know very little about cars is get various quotes. As they will take advantage of you if they think you know nothing about cars. Be careful really. I hope people read this before they decide to take their vehicle to this place.

1

I brought my vehicle in on 5/13/13 for a tune and check because I was driving to Flagstaff AZ for 3 weeks. The good "Doctors" had it for 2 days before they told me it had a bad fuel injector. The first 2 days they claimed they couldn't find anything wrong. It had been starting hard on occasion and did not have the normal power on acceleration. They told me I should replace all the injectors since one was bad. At $240 a piece this did make much sense to me. I was then told the injector gaskets were brittle and should be replaced. I picked up my vehicle on Friday and drove it about 1/2 mile to my home before being call back to work. It started ok but was running rather rough. I got home from work and took it on a road test. I immediately called Robert and he told me they "have a great warranty and I should just take it somewhere where ever I am going". Now Flagstaff is 845 miles from Chico and I just spent $900+ dollars for my vehicle to be running worse? Fortunately, I found a mobile mechanic on Saturday and was able to repair it on Sunday. The actual coil wire to the "bad injector cylinder" was broken and was replaced by him in less that one hour. I have attempted to deal with Robert on his shops bogus misdiagnosis but he just keeps referring me to their "great" warranty. I called the warranty and it isn't covered because it was not what they actually worked on. They refuse to make situation right. I RECOMMEND YOU DO NOT USE THIS SHOP. They are not skilled mechanics.

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