Chico Auto Repair

Stopped going here after I moved but family owned and reliable repair shop. Would recommend.

If you're a female who doesn't know a lot about cars, stay away from here. I had a 1987 ford bronco II that wasn't passing smog. I knew she needed a new EGR valve, but they told me they had to take out the whole engine to get back behind it. They had my car for about three weeks (said they were waiting on a part) In the end it ended up costing me close to $800. I was getting ready to sell the car when I went to get the car smogged again (I needed it on short notice because I wanted paper work to be in the 90 day period for selling, and I hadn't driven the car in a couple of months since it being "fixed") when I called them they said they didn't have enough smog certificates. They also told me I wasn't in their computer system for being there before. I called another place to get it smogged and repeated what Doctors of motors was telling me. They decided to look it over because it wasn't passing smog for the problem they told me they fixed. They had actually ended up replacing a hose down by my gas tank area. Which I was told should not have been an $800 charge. Long story short I had to get the better business bureau involved. They told me I had a solid case. Doctors of motors said they would fix it for free when I called them in, and when I agreed to drop it they took me for a sucker again. They just made it pass because they guy told me they just forgot to check it when passing it the first time. They admitted they fixed nothing. So I went back to my other guy and he fixed my problem for around $300. I should have stuck with my gut and not dropped the case with the better business bureau. I however wanted to sell my car because I was getting a new one. Let my $800 dollars be a lesson. Go somewhere else.

Awesome service! Quick, thorough and very friendly!

Thanks Robert/Miguel and your great bunch of workers. Gene's truck was in need of work and you've done a great job with it. Thanks, Liz D

Tried this repair shop which recently opened at this location. Super friendly staff and did an excellent job with a relatively minor repair but were very informative when asked about a more complicated issue. Will definitely use them in the future

I have said since the beginning these guys were honest and trustworthy and last week I was once again proved right. They held a contest for an apple ipad 2. If you wrote a review for them your name was entered into the contest, obviously you had to be a past or present customer. Last week on Thurs I got a call, I won. I couldn't believe it and wouldn't until I was holding my ipad. Well Tues I got another call, "it's here and waiting for you" Robert said. I still can't believe it, and I've had it for 2 days now, an honest to God brand new, still shrink wrapped ipad 2. These guys go above and beyond time and time again, and their honesty is nothing sort of amazing. Thank you so much Doctor of Motors for everything, but especially my ipad 2!

Ace of all car makes but Master of none! I tried to work with these people and found them to be very pushy and felt an atmosphere of dishonesty. I know alot more about servicing my car then they do! They told me that they knew all about my car make but couln't even get the hood open! They seem to be their own biggest fans but they spend way to much time talking about how great their service is. No matter what you drive you need to find someone who knows your make, try to find someone that specialises. Don't go anywhere that spends most of their time blowing their own horn. Jeffers

Original review: I took my 2005 Subaru Outback to them for its 90,000 mile service. I uploaded a picture of what the invoice came to. $745.15 total. Of course there were things that they found in addition to the routine things recommended for that mileage. Overall, I give them a high rating for their ability to talk to a layperson about the needs of the vehicle without sounding like they are talking down to you. I dealt mostly with Robert. The work was done within a reasonable time frame and I have not encountered any problems with the work done, although I did just pick up the car today and none of the work done involved any exterior alterations that I would be able to judge immediately. The only issue was a slight delay in getting it done. They said they might have it done by the end of Monday but instead I had to call on Tuesday afternoon and they still had to "complete the paperwork" on it. They did want to charge $100 to change the cabin air filter. I don't know if that's difficult but I will try to do that myself for that price. Who knows? Maybe that is a $100 job. Ultimately, I will take my cars back to them. I'll increase my rating to 5 stars if I ever do get truly outstanding service. For now, I'll say they are "very good". Addendum: The Subaru had a pulley in the serpentine belt system break which required repairs. They were able to get it in right away, fixed it, and got the vehicle back to us very expeditiously, and all for what we felt was a reasonable price. However, 5-6 weeks later, the idler pulley in the same system broke and we had to return the vehicle for similar repairs. Ultimately, they offered to fix it for the same price "as if the same part was worked on and replaced before breaking". This seemed like a very fair way to do it, since the car had been in very recently for similar service. As far as I know, it very well could have been a case of bad luck but they met me half way. I will continue to take my vehicles to DOM.

My second time here, and they were very courteous and helpful. The price was right, did extra work at no extra charge, and had it done quickly.

Just had a smog done in 10 minutes flat. These guys are fast, professional, and don't mess around. I think I'm going to give them a try for normal auto work.