I have experience with this place from taking some corporate fleet vehicles here and my personal vehicle here. I always feel I leave learning a little bit more when I have a car issue and I don't feel like I'm getting scammed. I like the front desk guy, Robert, I just think he is all business and good at it. Do I pay FULL price when I use DOM? yes ouch. Do I feel taken advantage of like I was scammed? No. I took a vehicle in for a weird but faint noise and they gave it back saying they couldn't find an issue. I have since then not had any any major issues with it (it's just a weird vehicle 2014 Nissan Quest). DOM has fixed a throttle body on a 2006 Equinox and also diagnosed a leaking head gasket. They offer pre-buy inspection for looking at used cars. The fliers they send to remind me they exist is for oil changes, but I already go somewhere else. The flier reminded me that they still want my business, and so I called them up and got in quick for an oil leak. They offered two fixes for the leak, saying the cheaper one will take care of most of the leak (I was happy to take the cheaper option and the leak is gone).