Chico Auto Repair

Great work. Needed a smog check. Got it done right away. Went to 5 places who couldn't service a 1999 vehicle. Pep Boys were just lousy. Not these ladies. Great work

Update: Under new management way better service. Went to have my car smogged. Waited for 20 minutes for them to take my car in even though I had an appointment. They finally took my car in and I noticed it sitting there for 45 minutes with the hood up. Then they put the hood down, waited another 20 minutes. I approached them and asked if they were finished. That is when they told me that they couldn't smog it because it didn't have a sticker on the aftermarket cold air intake. So I asked what they did for the last hour and 20 minutes. They said they immediately saw that it didn't have the sticker so they didn't do anything.

Every time I go in to this place I'm excited to have an exchange with them. The service is friendly, attentive, diligent, and honest by my standards. They listen to any problem I'm encountering with my vehicle, plainly note down all of my concerns and then investigates appropriately. On top of taking the time to correctly resolve the issues I'm having, they take another moment to educate me and explain the issue. This is truly invaluable to me personally. Business with them is business worth having.

Doctor of motors has been my go to mechanic since I moved to Chico 4 years ago. Their prices are fair, work is great and I never feel taken advantage of. Robert lets me know what I need to prioritize instead of making me feel like everything needs replacement ASAP. Will continue to take all my cars there!

This shop is a scam. They do work on your car then send you endless emails saying you need to fix or maintenance things that don't need to be fixed. Robert sent us one of these emails about the AC on one of our cars. We took it to another local mechanic and there is nothing wrong with it. Works fine. Robert even suggested to NOT use the AC if we didn't fix it. They use fear and your lack of knowledge to get you to fix things. Do not go to this shop.

So my Audi's transmission went out and I had a tow to doctor of motors on on a weekend night. and when he finally got to the car on Monday morning he told me that the charge me $280 to look around the transmission to see what was wrong. When he got to it on Wednesday he was able to find nothing wrong with the car so he refunded me the entire 280 bucks and told me to come pick up the car at my convenience. I wasn't able to come and pick up the car for an entire week yet Dr motors did not charge me a fee for keeping it parked there or get mad at me for keeping it better for longer than a week These guys are fantastic and they're honest and they're willing to just help people out which is rare these days I really recommend if you wanted to have a human interaction with the mechanic. You know how you go to Jared's for diamonds well if you have an auto problem go to doctor of motors

First I will say that the WHAT... Was great! They fixed the wheel bearing and the car is still going strong. Good Job to the mechanic! However, As a business owner myself, I did not like the price hike that often occurs with mechanic shops and it happened here. In this case, we called around town and got quotes. The quotes were all around 300-800 in range. When we called Doctor of Motors they quoted us 250-350 and it could be done next day. When I brought the car in they said it wouldn't be a problem. As I was telling him about my social media marketing business and how I made a really good living... the price suddenly jumped from 250 to 507... When I asked why the jump?? He said the part was more expensive.. when I asked how much the per hour labor fee was, He said, "We charge flat rates" However, the part list says the total for the part was only 183. If you do the math right, His labor cost more than tripled during that one conversation. The sad thing is, we have two more cars that need work done but I'm not going to be gouged because I make more money. Also, he noticed that I was missing a lug nut and graciously offered to replace it for $187. Screw me once it's on me. Screw me twice? Never again!

Just a very good experience, each and every time.